Make every guest feel like a VIP—before, during, and after their stay. HelloShift Guest Messaging transforms hotel communication, letting you connect with guests instantly and personally, while freeing your staff to focus on what matters most.
Turn website visitors into guests with AI-powered chat. Handle calls and messages 24/7 with human-like responses.
"This is the Front Desk of Grand Budapest Hotel. How may we assist you?"
Send welcome message before arrival and connect guests to the front desk 24/7.
"We look forward to seeing you tomorrow! Please let us know if there is anything we can help with before check-in."
Catch issues while they are fixable and seize the opportunity to make an OK stay great.
"How would you rate your stay so far on a scale of 1 to 5 stars?"
Identify happy guests who can help improve your guest reputation.
"Thanks for choosing us! Please share any feedback from your stay. We look forward to welcoming you back soon!"