News & Articles

From Manual to Digital: The Journey of Columbia Hospitality with HelloShift

Columbia Hospitality improved operations and guest engagement by adopting HelloShift. Integrating with Oracle OPERA Cloud, HelloShift’s tools enhanced communication and efficiency across properties. This digital transformation resulted in better guest interactions and streamlined staff collaboration. “The impact was enormous,” said David Gavaldon.

Single App That Optimizes Hotel Communications and Operations at The Indigo Road Hospitality Group

Discover how The Flat Iron Hotel transformed guest engagement and streamlined operations with HelloShift's all-in-one platform. Real-time staff communication led to rapid issue resolution between maintenance, housekeeping, and the front desk. Effortlessly integrated with StayNTouch PMS, HelloShift was quickly adopted by the team.

How to Write a Perfect Welcome Message for Your Guests (With Examples)

Make a great first impression with a personalized welcome message! Learn how to write a welcome message that will make guests feel appreciated and valued, and encourage them to book again.

How to Write a “Thank You for Booking With Us” Message to Your Guests

Discover how to craft engaging 'Thank You for Booking' messages to enhance guest relations and encourage repeat stays in your hotel.

How to Handle Negative Feedback: 5 Ways to Respond to Negative Hotel Reviews

Discover how to respond to negative hotel reviews and manage your online reputation effectively. Learn valuable strategies to address different types of complaints and enhance guest satisfaction.

The Ultimate Hotel Housekeeping Cleaning Checklist for 2024

Discover the ultimate 2024 guide for hotel housekeeping. Learn effective cleaning schedules, checklists, and the role of HelloShift in enhancing operations.

Get HelloShift now.

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