Hoteliers use HelloShift’s messaging platform to increase staff efficiency, guest satisfaction, and direct bookings.

Messaging is the preferred customer service channel
Of people want to message with businesses
Say messaging is less disruptive than voice calls
Five star guest review
Responsive Staff: Replace inefficient and unaccountable communication with a fast, easy, and familiar messaging platform teams learn quickly and love to use. Learn more
Happy Guests: Automatically send texts to guests with pre-stay, in-stay, and post-stay messages and PMS integration. Monitor and escalate issues. Learn more
Connected Management: Get unprecedented visibility into guest communication. Keep a finger on the pulse of operations and instantly message the whole team. Learn more

HelloShift is cloud-based and works across web, iOS, & Android apps.

HelloShift is the #1 Staff Collaboration Software

Check out what real hotel users have to say about Staff Collaboration, Guest Messaging & Website Chat at HotelTechReport.

Our users love us, and have a lot of nice things to say...


With HelloShift, there are no setup costs, per-user costs, or any limits on usage.

Staff Collaboration

Guest Engagement

Per room per month
(Min $49/month)
Per room per month
(Min $98/month)
With a prepaid annual subscription you get our best rate ($1/room/month).
Staff Collaboration includes all features except Texting with guests.
With a prepaid annual subscription you get our best rate ($2/room/month).
Guest Engagement includes Staff Collaboration and Texting with guests.
Start 30-day trial now -- no credit card needed
Hotel app