Deliver phenomenal service with messaging.

Enable your guests to text your hotel with Guest Messaging. Empower your staff to work smarter with Staff Collaboration. And answer booking questions with Website Chat. All in one simple app hotel teams learn quickly and love to use.

How HelloShift is different

To deliver phenomenal guest service, hotels need Guest Messaging to understand guests and Staff Collaboration to fulfill guest needs. Most solutions address only one or the other.
HelloShift provides Staff Collaboration and Guest Messaging in one integrated platform. No more dropped tasks between separate, poorly integrated apps. This results in soaring guest satisfaction scores, with hotels reporting 56% more and 25% better TripAdvisor reviews. Case Study
Five star guest review
Connect Your Hotels: Replace old-school communication with a fast, easy, and familiar messaging platform teams learn quickly and love to use » Staff Collaboration
Connect With Guests: Automatically text guests at key junctures in the guest lifecycle with PMS integration. Use AI to respond to routine issues quickly and escalate conversations » Guest Messaging
Elevate Management: Get unprecedented visibility into team accountability and guest communication. Keep a finger on the pulse of operations and instantly message the whole team » Hotel Management
Increase Revenue: Use Real-time Chat to turn website visitors into guests. Over 70% of chats are questions about bookings » Hotel Website Chat

Compare Guest Messaging Alternatives

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Awards & Reviews

Hotel Tech Report Award 2018
Hotel Tech Report Award 2019
Capterra Reviews

Trusted by modern, tech-forward hoteliers at branded and independent hotels alike:


Modern technology at an affordable price. There are no setup costs, per-user costs, or any limits on usage.



Per room per month
(Min $49/month)
Per room per month
(Min $49/month)
Unlimited use of all Staff Collaboration features.
Unlimited use of all Guest Messaging features.

With a prepaid annual subscription you get our best rate ($1/room/month).

Start 30-day trial now -- no credit card needed

Get HelloShift Now, Free for 30 Days

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