Deliver phenomenal service with messaging.

Enable your guests to text your hotel with Guest Messaging. Empower your staff to work smarter with Service Delivery Optimization. And answer booking questions with Website Chat. All in one simple app hotel teams learn quickly and love to use.

DKN Hotels See Huge TripAdvisor Gains with HelloShift Guest Messaging

Guest Messaging + Service Delivery Optimization = Big Win!

Case Study

Five star guest review
Connect Your Hotels: Replace old-school communication with a fast, easy, and familiar messaging platform teams learn quickly and love to use » Service Delivery & Optimiaztion
Connect With Guests: Automatically text guests at key junctures in the guest lifecycle with PMS integration. Use AI to respond to routine issues quickly and escalate conversations » Guest Messaging
Elevate Management: Get unprecedented visibility into team accountability and guest communication. Keep a finger on the pulse of operations and instantly message the whole team » Hotel Management
Increase Revenue: Use Real-time Chat to turn website visitors into guests. Over 70% of chats are questions about bookings » Hotel Website Chat

Awards & Reviews




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