Run a High-Performing Hotel, Even When Short-Staffed
Unify guest messaging, check-in, staff collaboration, housekeeping, and automations in one AI-powered hotel operations platform.
Unify guest messaging, check-in, staff collaboration, housekeeping, and automations in one AI-powered hotel operations platform.
24/7 AI handles guest calls and chats, trained on your hotel's specific FAQs and documents. Reduces missed opportunities and manages overflow calls with human-like responses.
AI Assistant features
Automated, personalized guest communication that integrates with your PMS. Sends helpful texts at key points in the guest lifecycle with AI-powered responses.
Guest Messaging features
Guests skip the front desk with self-service check-in on any device—no app download required. Digital guidebook answers questions without staff involvement.
Contactless Checkin features
Modern messaging replaces logbooks and spreadsheets for seamless team coordination. Use notes, tasks, checklists, and templates for maintenance, CRM, and daily operations.
Staff Collaboration features
AI auto-assigns room cleanings based on historical patterns, streamlining scheduling and saving valuable team time every day.
Housekeeping Management features
"HelloShift has transformed how we communicate with guests — we get constant praise for our responsiveness, and Snippets make personalized replies effortless. It gives our team autonomy and gives me real-time visibility from anywhere. After years of using fragmented tools, having everything in one easy-to-use platform is a game-changer for 24-hour operations."
"HelloShift has made guest messaging seamless — we use it daily to assist with restaurant reservations and highlight our unique offerings. Creating and tracking maintenance tasks takes seconds, and the platform is simple, mobile-friendly, and easy for the whole team. Plus, their support is always responsive and reliable. It's become an essential tool for our operations."
