SHIFT4

Offer your guests the convenience of frictionless payments with SHIFT4 and HelloShift integration

SHIFT4 integration with HelloShift makes it super easy to collect payments. All transactions are safe and in compliance with PCI regulations.

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AI-powered Assistant

AI Assistant

Automate guest communications with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel’s FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.

Guest Messaging & WebChat

Guest Messaging

Provide white glove service that puts guests in charge. HelloShift integrates with your PMS and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it’s trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.

Contactless Checkin App

Contactless Checkin

Guests can skip the Front Desk and complete the checkin on the fly, on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most of guest questions without having to involve hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners. With SHIFT4 integration, guests can conveniently make cashless payments.

Service Delivery Staff Collaboration

Staff Collaboration

Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Say hello to modern messaging and connect your hotels like never before. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.

Housekeeping Management

Housekeeping Management

Scheduling room cleanings can drain your team's time—every day. With our new AI-powered feature, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.

SHIFT4: SHIFT4 offers secure, integrated payment processing and business technology solutions, simplifying operations and enhancing customer experiences across industries. With advanced security measures, SHIFT4 ensures safe transactions, supporting business growth in the digital economy.

“ HelloShift is an exciting new approach to foster collaboration among our team members. We were surprised at how simple and effective HelloShift is in improving collaboration. Our staff picked it up right away. ”

Ana Almada, VP Operations, DKN Hotels

HelloShift is cloud-based and works across web, iOS, & Android apps.

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