HelloShift empowers your staff to easily keep on top of guest service requests and issues, assign tasks, monitor progress, and enable effective collaboration across shifts and departments, which means nothing falls through the cracks, and guests stay happy.

  1. Use a familiar Facebook-like interface everyone knows.
  2. Enter everything in one field with @mentioning and #tagging - forget complicated forms or hard-to-find modules.
  3. Empower staff to collaborate across shifts and departments.
  4. Support SMS-based guest communication in the same flow.
Easy hotel communication

Replace inefficient, error-prone, unaccountable communication.
Say goodbye to logbooks, walkie talkies, hallway chatter, spreadsheets, email, and post-its!

iphone android tablet

Access HelloShift in the cloud through any web-enabled device

logbook

Use tags to create virtual logbooks for lost & found, waitlist, late checkouts, and more

checklists

Gain real-time visibility as staff complete tasks and checklists

multi-lingual

Remove language barriers with in-app translation

work order

Maintain rooms and assets with preventive maintenance, deep cleaning, and inspection

Align your team behind shared goals like rewards signup, satisfaction scores

search

Quickly search & print old records - there’s unlimited storage

hotel management

Monitor multiple portfolio hotels through one login with integrated reporting

guest sms

Respond to guest needs & communication preferences with integrated text messaging

Track portfolio-wide operations with summary and flash reports

sales crm

Close more deals by making your entire staff a member of the sales team

staff management

Get even your least tech-savvy staff actually using a familiar Facebook-like interface


HelloShift is built for customization and integration. Here are a few sample ones.

  • Satisfaction calls
  • Intranet for documents and directories
  • Shuttle list
  • Corporate communication
  • Email integration
  • Equipment record
operation report

Track portfolio-wide operations with summary reports and quickly drill down.

tag dashboard

Get real-time view into what your team is doing, with complete detail a click away.

guest satisfaction score

Track guest issues from problem resolution to verification and guest score.

sales crm leads opportunities

Sales teams love using the simple yet powerful HelloShift sales CRM interface.

marketing sales crm

Prevent costly repairs with routine maintenance and tracking

flash report

Daily business report (FTD, MTD, YTD) compared to last year and budget.

Take the tour

See the intuitive features of HelloShift

HelloShift is cloud-based and works across web, iOS, & Android apps

Get HelloShift Now, Free for 30 Days

Request Demo OR Start your FREE trial now
Hotel app