Digitize and automate hotel operations with Cloudbeds and HelloShift integration

Guest reservations are automatically synced into HelloShift. Hotel guests receive automated, routine messages and use their favorite messaging apps to connect with the Front Desk.
Room status is synced into HelloShift for easy and accurate room assignments. As housekeepers clean rooms, the room status is synced back into Cloudbeds.

Easily connect to or disconnect from Cloudbeds

HelloShift Customers Go to ADMIN > Site Settings > Integrations and click the connect/disconnect button.
Cloudbeds Customers Fo llow theps to connect from Cloudbeds Marketplace. This will automatically create your HelloShift site (or multiple HelloShift sites for group accounts).
Step 1
Login to your Cloudbeds Account and select the ‘Manage’ icon in the top right

Step 2
Scroll down and select ‘Marketplace’ under Apps and Integrations

Step 3
Enter HelloShift in the search box, select ‘Learn More’, and then click on ‘Connect App’

Step 4
Review the permissions and Authorise the connection

Step 5
Follow the onboarding steps to customize your HelloShift site and start using HelloShift right away!
Or schedule an onboarding demo to get the most out of HelloShift. Need help or have support questions, contact us.

To disconnect, follow the steps explained here.

Simple tools for hotels using Cloudbeds

Guest Messaging & WebChat

Provide white glove service that puts guests in charge. HelloShift integrates with Cloudbeds and automatically sends helpful texts at key points in the guest lifecycle, such as before check-in. Guests can communicate with the hotel before, during, and after their stay.

Contactless Checkin

Guests can skip the Front Desk and complete the checkin on the fly, on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most of guest questions without having to involve hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners.

AI Assistant

Automate guest communications with our AI-powered assistant. It handles calls and chats 24/7, providing personalized responses and reducing staff workload.

Staff Collaboration

Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Say hello to modern messaging and connect your hotels like never before. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more. Find out how to create Housekeeping tasks and Maintenance workorders with Cloudbeds.

Housekeeping Management

Let’s face it - scheduling room cleaning can sap hours from your team’s day - every day - forever and ever.
With HelloShift Housekeeping app, you will monitor the rooms' cleanliness in an easy and fast way.

Find out how Cloudbeds integration with HelloShift helped Clear Sky Resorts become a digital hotel.

Cloudbeds: Cloudbeds’ property management system (PMS), is a cloud-based front desk for your property. With it, you can check-in and check-out guests using an attractive drag-and-drop interface. Use it to push updated availability to your internet booking engine and channel manager.

“ Incorporating HelloShift into our daily operations has taken us to the next level. Guests are sent a text on the day of arrival. The responses are overwhelmingly positive and this advance communication makes check-in a breeze. Throughout a guest's stay, communicating with the front desk is simple; the guest just replies to the chat string and anyone at the front desk can respond. ”

Elizabeth Brooke, Owner, The Provincetown Hotel at Gabriel’s