Hapi partnership with HelloShift will help modern hoteliers accelerate the digital transformation of their hotels.
COVID has changed hospitality forever – 5% of U.S. hotels have already closed down. In the post-COVID era, we anticipate:
Among the hotels thriving post-COVID, the biggest trend is their willingness to embrace a hotel-wide digital transformation.
Q: How are you helping the hospitality industry innovate?
A: HelloShift helps modern hoteliers go digital with Guest Messaging, Staff Collaboration, Housekeeping Management and more.
Hotel guests receive automated, routine messages and use their favorite messaging apps to connect with the Front Desk. Hotel teams use HelloShift to work together across buildings, floors, shifts and departments with up-to-date visibility into room status via the Housekeeper mobile app.
Q: What do you see as the biggest trend in hospitality tech in the post-COVID era?
A: COVID has changed hospitality forever – 5% of U.S. hotels have already closed down. We are seeing:
1. Contactless hospitality becoming essential
2. Leaner staff handling the same workload (if not more)
3. Emphasis on operational efficiency due to lower RevPAR and tighter budgets.
Among the hotels thriving post-COVID, the biggest trend is their willingness to embrace a hotel-wide digital transformation.
Q: How has Hapi helped HelloShift and your customers?
A: HelloShift’s commitment to digitizing hotels involves removing as much manual work as possible. With Hapi, the hotel data moves seamlessly into HelloShift, enabling full automation of important hotel functions (e.g. sending a pre-stay text message). Hapi’s unified format allows HelloShift to integrate once and then connect with many property management systems instantly.
Read more about the Hapi-HelloShift integration on the Hapi website.
HelloShift is providing the tools to help hotels of all sizes move from pen-and-paper, or walkie-talkie operations, to become fully digital. The hotel management software incorporates housekeeping management, guest messaging, and hotel task management, in one easy-to-use platform — streamlining the entire operation.
Transform your hotel into a digital hotel. Enable guests to text your hotel and pre-checkin, empower staff with staff collaboration, and schedule room cleaning efficiently.
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Columbia Hospitality improved operations and guest engagement by adopting HelloShift. Integrating with Oracle OPERA Cloud, HelloShift’s tools enhanced communication and efficiency across properties. This digital transformation resulted in better guest interactions and streamlined staff collaboration. “The impact was enormous,” said David Gavaldon.
Discover how The Flat Iron Hotel transformed guest engagement and streamlined operations with HelloShift's all-in-one platform. Real-time staff communication led to rapid issue resolution between maintenance, housekeeping, and the front desk. Effortlessly integrated with StayNTouch PMS, HelloShift was quickly adopted by the team.