To deliver phenomenal guest service, hotels need Guest Messaging to understand guests and Staff Collaboration to fulfill guest needs. Most solutions address only one or the other.
Unless you have very specific needs (e.g. a casino running on custom software or a shopping mall), you need one integrated system for both your guests and your hotel staff.
HelloShift's integrated messaging platform puts all messaging and collaboration together in one place where they can be searched, viewed, and acted upon in a collaborative way by the entire hotel team.